In my most recent post I discussed my plans for marketing at the small business I am employed with. In my first 24 hours I realized that there would be more to do than just making flyers and creating surveys to get this business flowing. The business is in a prime location and has very good customer flow. However, the appearance of the store leaves something to be desired and the organizational skills of the three individuals running it is terrible [Openly stated they need help with organizing].
Upon entering the store, the first thing I noticed was the back stock area. The entire back area is a complete mess and the wall put up does not hide everything [To be hidden with additional slat wall as per my request]. Additionally, behind the counter there are messy computers desks with products needing to be entered on the company website, and products on the floor. Behind the counter has been cleaned although there is still a lot that needs to be done. Within the back stock room I threw out a dumpster worth of old boxes and useless items that cannot be sold either working or broken [for parts]. Furthermore, I uncovered nearly $400 worth of potential product and found items that customers were asking for.
To make a long story short, my goal for the next week or two is to clean up the internal appearance of the business and organize every aspect of it. If something needs to be found for a customer it can and will be found if it is in stock. The store needs to be a well oiled machine so that profit can be made and future locations can be opened.